Everything Transport Businesses Need to Know About Using Agencies

 Using transport recruitment agencies is a reality for most logistics and haulage businesses. Driver shortages, fluctuating demand, and increasing compliance requirements mean many operations rely on agencies to keep vehicles moving. 

However, not all driving agencies operate in the same way — and the value a transport business gets from an agency depends entirely on how that partnership is managed. 

This guide explains everything transport businesses need to know about using recruitment agencies effectively, and how to choose the right HGV recruitment agency for your business. 


Why Transport Businesses Use Recruitment Agencies 

Most transport and logistics companies turn to agencies to: 

  • Cover short-term or seasonal demand 
  • Reduce downtime caused by driver shortages 
  • Access a wider pool of HGV drivers 
  • Maintain service levels during peak periods 

When used correctly, driving agencies provide flexibility and operational stability. When used poorly, they can create reliability and compliance risks. 


Not All Driving Agencies Are the Same

One of the biggest misconceptions in transport recruitment is that all agencies deliver the same service. 

There is a clear difference between: 

  • Generalist Recruitment Agencies 
  • Specialist HGV, Transport and Logistics Recruitment Agencies 

A specialist HGV driver agency should understand: 

  • Transport operations and site requirements 
  • Regional labour markets 
  • Driver availability and expectations 
  • Compliance and risk management 

Choosing the wrong agency often leads to poor driver matches, high turnover, and increased management time. 


The Importance of Clear Role Briefings 

Agencies can only perform effectively when roles are clearly defined. 

Transport businesses that get the best results from agencies provide: 

  • Accurate job descriptions 
  • Realistic expectations 
  • Early communication around changes 

Key details should include: 

  • Start and finish times 
  • Type of work (trunking, multi-drop, store deliveries) 
  • Vehicle and trailer types 
  • Shift patterns, overtime, and weekend requirements 
  • Skills & Experience 

Clear role briefings lead to better driver matching and fewer on-site issues. 


Compliance: A Non-Negotiable Requirement 

In transport recruitment, compliance is critical. 

A professional HGV Recruitment Agency should manage: 

  • Driving licence checks 
  • Right-to-work verification 
  • CPC and tachograph validation 
  • Preparation for Driver assessments where required 
  • Ongoing compliance monitoring 

Using non-compliant drivers exposes transport businesses to legal, financial, and reputational risk. A specialist agency acts as a safeguard — not an additional risk. 


Why Driver Relationships Matter 

Agencies that focus purely on filling shifts often struggle with reliability. 

Driving agencies that build long-term driver relationships typically deliver: 

  • Better attendance 
  • Fewer cancellations 
  • Higher consistency across shifts 

Drivers who feel informed, supported, and respected are more likely to perform well and return to the same clients — improving continuity and service levels. 

 

Cost vs Value: Looking Beyond Hourly Rates 

Comparing agencies purely on cost is a common mistake. 

Lower rates can often result in: 

  • Higher cancellation and dropout rates 
  • Poor-quality placements 
  • Increased management time 
  • Repeated onboarding and retraining 

A slightly higher rate from a specialist transport recruitment agency often delivers better overall value through reliability, reduced disruption, and long-term stability. 


When Using Agencies Works Best 

Transport businesses see the strongest results when they: 

  • Treat agencies as partners, not suppliers 
  • Communicate openly and regularly 
  • Plan demand where possible 
  • Review performance, not just cost 

A strong agency partnership can support: 

  • Business growth 
  • Contract wins 
  • Improved operational resilience 


Final Thoughts 

Using recruitment agencies in transport and logistics doesn’t need to be a last resort. 

When partnered with the right specialist, agencies can provide flexibility, compliance, and consistency — while protecting standards and supporting long-term performance. 

The key is choosing a transport recruitment agency that understands the industry, prioritises quality, and operates as a true extension of your business. 

How We Can Help 

If you’re reviewing your current agency support, or considering working with a transport recruitment agency for the first time — speaking to a specialist makes all the difference. 

At Elite, we support transport and logistics businesses across the UK, combining national coverage with local understanding to deliver reliable, compliant driving solutions. 

âžœ  Contact Elite TODAY to discuss how we can support your transport operation. 

 


February 27, 2026
The Employment Rights Bill 2025 represents one of the most significant reforms to UK employment law in decades. Designed to “make work pay”, the Bill introduces wide-ranging changes aimed at strengthening worker protections, modernising workplace rights and increasing enforcement powers. While many reforms will be phased in through 2026 and 2027, several important changes are expected to take effect from April 2026, meaning employers should already be reviewing policies, payroll systems and HR procedures. Here’s what we know so far — and what businesses need to prepare for now. What Is the Employment Rights Bill? The Employment Rights Bill was introduced as part of the Government’s commitment to overhaul UK workplace protections. Once fully implemented, it will impact: Statutory Sick Pay (SSP) Family leave entitlements Flexible working rights Zero-hours contracts Trade union legislation Workplace enforcement via a new Fair Work Agency Unfair dismissal qualifying periods (coming later) The reforms aim to increase security for workers while creating clearer enforcement structures across UK employment law. However, not all provisions will take effect immediately. The rollout is phased — and April 2026 marks the first major milestone for employers. April 2026: Key Changes Employers Need to Know 1. Statutory Sick Pay (SSP) Reform One of the most significant April changes affects Statutory Sick Pay. From April 2026: SSP will be payable from day one of sickness absence (removing the current three waiting days). The Lower Earnings Limit will be removed, meaning more low-paid and part-time workers will qualify. What This Means for Employers: This change directly impacts payroll costs and systems. Employers should: ✔ Update payroll software to calculate SSP from day one ✔ Review absence management policies ✔ Budget for increased SSP liability ✔ Ensure managers understand the removal of waiting days For sectors reliant on temporary, part-time or flexible staff — including logistics and transport — this change may significantly widen eligibility. 2. Day-One Family Leave Rights April 2026 will also introduce expanded day-one rights for: Paternity leave Unpaid parental leave This removes minimum service requirements previously attached to these entitlements. What Employers Should Do ✔ Update family leave policies and staff handbooks ✔ Train HR teams on revised eligibility criteria ✔ Review internal processes for handling leave requests Clear communication will be important to avoid confusion among employees and line managers. 3. Trade Union Reform (Phased Introduction) Some trade union reforms begin implementation in 2026, with adjustments to: Recognition processes Balloting procedures Industrial action rules While not every business will be directly affected, employers with unionised workforces should review internal consultation procedures to ensure compliance. 4. The Introduction of a Fair Work Agency A new Fair Work Agency is expected to begin taking shape from 2026. This body will consolidate enforcement of: Holiday pay compliance Statutory pay Employment rights breaches This signals a shift toward more proactive enforcement rather than relying solely on individual tribunal claims. Employer Action ✔ Conduct internal compliance audits ✔ Ensure pay and holiday records are accurate and accessible ✔ Review contractor and temporary worker arrangements Preparation now reduces future enforcement risk. What’s Coming After April 2026? While April marks the first major operational shift, further changes are expected later, including: Reduction of the unfair dismissal qualifying period (planned for 2027) Greater protections around zero-hours contracts Stronger flexible working rights Restrictions on “fire and rehire” practices Employers should treat April 2026 as the beginning — not the end — of employment law reform planning. Why This Matters for Employers The Employment Rights Bill signals a broader shift in UK workplace regulation: Greater day-one protections Wider statutory pay eligibility Stronger enforcement mechanisms Increased compliance scrutiny For businesses, this means: Higher administrative responsibility Potential cost implications The need for stronger HR governance Organisations that act early — updating policies, training managers and reviewing payroll systems — will be in a stronger position than those reacting last minute. Practical Next Steps for Employers To prepare for April 2026: 1) Review Policies Sick pay Family leave Absence procedures Flexible working policies 2) Audit Payroll & Systems Ensure SSP can be paid from day one Confirm eligibility adjustments reflect new rules 3) Train Managers Communicate changes clearly Prevent incorrect refusals of leave Reduce grievance risk 4) Monitor Ongoing Legislation Further regulations and guidance are expected. Staying informed will be essential.  Final Thoughts The Employment Rights Bill 2025 represents a major evolution in UK employment law. While many reforms are still to come, April 2026 introduces immediate, operationally significant changes, particularly around Statutory Sick Pay and family leave rights. Employers who prepare early will not only ensure compliance but also demonstrate strong governance and employee commitment during a period of legislative change.
February 24, 2026
10 Tips for Fuel-Efficient Driving Every HGV Driver Should Know Fuel-efficient driving isn’t just about saving money for the company, it’s about driving smarter, reducing wear and tear, and showing real professionalism on the road. Small changes in driving habits can make a big difference over time. Whether you’re running trunk routes or multi-drop deliveries, these practical tips can help improve fuel efficiency every day. 1. Accelerate Smoothly Heavy acceleration burns unnecessary fuel and increases engine strain. Build speed gradually and avoid racing up to traffic lights or roundabouts. Smooth driving is efficient driving. 2. Maintain a Steady Speed Constant speed changes increase fuel consumption. On longer runs: Use cruise control where appropriate Keep revs within the optimal range Avoid unnecessary speeding up and slowing down Consistency is key. 3. Anticipate the Road Ahead Look well ahead and read traffic flow early. By easing off sooner, you: Reduce harsh braking Maintain momentum Improve overall fuel efficiency Every unnecessary stop can cost fuel. 4. Minimise Idling An idling HGV can use significant fuel over time. If you’re stationary for more than a short wait: Switch off the engine Avoid excessive warm-up time Modern engines are designed to move off without long idle periods. 5. Change Gears Efficiently Correct gear selection keeps the engine working in its most efficient range. Change up early when possible Avoid over-revving Don’t let the engine struggle in too high a gear Smooth gear changes reduce fuel use and mechanical wear. 6. Monitor Tyre Pressure Underinflated tyres increase rolling resistance, meaning the engine has to work harder. As part of your daily checks: Look for visibly low tyres Report pressure issues promptly Correct tyre pressure improves both safety and fuel efficiency. 7. Check Load Security & Weight Balance While you may not control what’s loaded, you play a key role in ensuring it’s safe and balanced. Before departure: Check load security Look for uneven distribution Report anything that doesn’t look right A balanced vehicle handles better and runs more efficiently. 8. Be Aware of Aerodynamics At motorway speeds, air resistance significantly affects fuel use. Keep an eye out for: Damaged deflectors Loose trailer curtains Open roof spoilers Small issues can create big drag. 9. Plan Ahead Where Possible Knowing your route reduces stress and unnecessary mileage. Use: Updated specialist Truck Sat Nav systems Traffic updates Company route planning tools Less stop-start driving means better efficiency. 10. Carry Out Thorough Daily Walkaround Checks Fuel efficiency starts before you even leave the yard. Daily checks help spot: Tyre issues Fluid leaks Mechanical faults Bodywork damage affecting aerodynamics Professional drivers protect their vehicle as well as operate it. Driving Smarter, Not Slower Fuel-efficient driving isn’t just about controlling your speed, it’s about awareness, smooth control, and good habits. These small adjustments: Reduce vehicle wear Improve safety Lower stress levels Demonstrate professionalism The best drivers don’t just get from A to B - They do it safely, smoothly and efficiently. Prepared. Professional. Elite.
February 16, 2026
A Guide to Joint and Several Liability in Umbrella Company Payroll - What It Is and How It Could Affect Recruitment Agencies and End Clients Joint and several liability is one of the most important compliance developments affecting umbrella company payroll and the wider recruitment supply chain. For transport and logistics businesses using temporary labour, this change means recruitment agencies and end clients can now be held directly responsible for unpaid PAYE and National Insurance if an umbrella company fails to meet its tax obligations. This guide explains what joint and several liability is, how it applies to umbrella company payroll, and what it could mean for your business. What Is Joint and Several Liability? Joint and several liability is a legal principle that allows HMRC to recover unpaid tax from any party within a labour supply chain , rather than only the original employer. In relation to umbrella company payroll , this means: If an umbrella company fails to pay PAYE or National Insurance correctly HMRC can pursue the recruitment agency and/or the end client Either party can be held liable for the full tax debt , not just a proportion The tax risk no longer sits solely with the umbrella company. Why Has HMRC Introduced Joint and Several Liability? HMRC has increased enforcement due to widespread umbrella company non-compliance , including: Underpayment or non-payment of PAYE and National Insurance Disguised remuneration and mini-umbrella schemes Umbrella companies dissolving to avoid tax debts Joint and several liability has been introduced to: Strengthen umbrella company compliance Prevent tax avoidance across labour supply chains Ensure accountability extends beyond payroll providers This shift places greater responsibility on recruitment agencies and end clients. How Joint and Several Liability Affects Recruitment Agencies Under joint and several liability rules, recruitment agencies may be held directly responsible for unpaid PAYE and National Insurance , even if the failure sits with an umbrella company. This means agencies must: Carry out enhanced due diligence on umbrella companies Monitor ongoing payroll compliance Ensure PAYE models are fully transparent Failure to do so can result in: Significant financial exposure Regulatory scrutiny Loss of client trust What Does This Mean for End Clients? End clients are not automatically protected. Depending on the labour supply chain structure, HMRC may recover unpaid tax from the end client if debts cannot be recovered elsewhere. For transport and logistics businesses, this could result in: Unexpected PAYE and NI liabilities Compliance investigations Operational disruption Reputational damage Even businesses that do not contract directly with umbrella companies may still face risk. Why Umbrella Company Compliance Matters in Transport & Logistics The transport and logistics sector relies heavily on: Temporary and agency workers High-volume labour supply Multi-layered recruitment chains This increases exposure to umbrella company payroll risks , particularly where compliance is not actively managed. Small payroll issues can quickly become significant liabilities when multiplied across a large temporary workforce. How Businesses Can Reduce Joint and Several Liability Risk Reducing exposure requires a proactive compliance approach , including: Working with recruitment agencies that manage umbrella company compliance Asking clear questions about PAYE and National Insurance processes Avoiding umbrella arrangements offering unusually high take-home pay Ensuring transparency across the labour supply chain Compliance should be treated as a governance issue, not an administrative one. Choosing a Compliant Recruitment Partner A responsible recruitment partner should: Understand joint and several liability legislation Conduct ongoing umbrella company audits Use compliant payroll models Be transparent about supply chain structures This protects recruitment agencies, end clients, and workers alike. Final Thoughts Joint and several liability represents a major shift in umbrella company payroll responsibility . For transport and logistics businesses, it reinforces the need to: Understand how temporary workers are paid Review supply chain compliance Choose recruitment partners carefully Early action reduces financial, legal, and reputational risk. How We Can Help If you’re reviewing your agency suppliers or want clarity around compliance risk, now is the time to act. At Elite , we work closely with clients to ensure transparent, compliant recruitment solutions that protect both businesses and workers. âžœ Contact Elite to discuss compliant agency labour supply.
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